Thank you very much! I just noticed a short period of internet connection drop out tonight and figured it was TPG updating the firmware, and yes, my modem firmware has now been udpated to V100R001C216B113, and now the modem knows the correct date/time and my parental settings will work as I want them to be.
Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support
A request has been to our Tech team to update your modem's firmware to the latest version.
Update should be competed within 24-72hrs.
Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support
Cheers!
Ahra_G
Hi there
Is it possible to get my modem updated as well? My username is 'jennadee'. Details:
A request has been sent to our Tech team to update your modem's firmware.
Please allow 24-72hrs for the update to be completed.
Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support.
Note: We have modified your post as it has your username.
Hi @supermel4777, we have since made a follow up with update request for the modem's firmware. We'll be in touch as soon as we hear from our Tech team.
Thanks!
Ahra_G
Hi there,
Can I please get the latest firmware for our HG659 modem pushed to our device?
