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HUAWEI Modem HG659 - Firmware Update

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Level 1c
Can I also request an update.

My wifi constantly stops working and U have to reboot.

Product type: HG659
Device ID: 00E0FC-J3N8W17531002091
Hardware version: VER.B
Software version: V100R001C216B112
System up time: 0 days 0 hours 21 minutes 35 seconds
Moderator

Hi @Spas,

 

Welcome to TPG Community!

 

We have located the account using your community details.

 

We have requested a firmware upgrade and we'll get back to you once an update is received.

Level 1c
Thanks!
Moderator

No worries, @Spas.

Level 1c

Any chance you can also request an update for my other home modem.

The second account is xxxx

Moderator

Hi @Spas, the modem for the second account has the latest firmware.

Level 1c
Thanks for checking!
Moderator

Not a problem,Spas. We'll let you know once the firmware for the first account is updated.

Moderator

Hi @Spas, the firmware has been upgraded. Please check if the connection will improve and if not, feel free to message us so we can investigate further. Thank you.

Highlighted
Level 1b
Could I please get the firmware upgrade too please
Product type:
HG659
Device ID:
00E0FC-J3N8W16B29007347
Hardware version:
VER.B
Software version:
V100R001C216B111

Thank you