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Hi @Japrus,
Thanks for sending me your details. I requested a firmware upgrade for your modem/router. Updates will be provided tomorrow.
Tell me should you require further assistance.
Cheers!
Hi @Japrus,
Please be advised that your modem/router's firmware has been upgraded. Tell me should you require further assistance.
Cheers!
Yes please,
Hi @Montiness,
Welcome to the community! I was able to request a firmware upgrade for your modem/router. Please be advised that updates will be provided on Monday.
Cheers!
Thank you kindly!
Hi @Montiness,
Your modem firmware has now been upgraded.
Should you need further assistance, feel free to message us.
Regards,
Hi Cheechz0r!
Welcome to TPG Community!
If it's not too much to ask, could you please send your Customer ID or username via private message so we can upgrade it remotely?
Thanks!
Hi Cheechz0r!
The request to upgrade your modem's firmware to our Technical Team has been sent. We'll be in touch as soon as it's done.
Cheers!