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How do I upgrade firmware on Huawei HG659

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Shane
Moderator

Hi @Japrus,

 

Thanks for sending me your details. I requested a firmware upgrade for your modem/router. Updates will be provided tomorrow.

 

Tell me should you require further assistance.

 

Cheers!

Shane
Moderator

Hi @Japrus,

Please be advised that your modem/router's firmware has been upgraded. Tell me should you require further assistance.
 

Cheers!

Montiness
Level 2

Yes please,

 

HG659
Device ID:
00E0FC-J3N8W17817914070
Hardware version:
VER.B
Software version:
V100R001C216B112
Shane
Moderator

Hi @Montiness,

 

Welcome to the community! I was able to request a firmware upgrade for your modem/router. Please be advised that updates will be provided on Monday.

 

Cheers!

Montiness
Level 2

Thank you kindly!

Erika
Moderator

Hi @Montiness

 

Your modem firmware has now been upgraded. 

 

Should you need further assistance, feel free to message us. 

 

Regards,

Cheechz0r
Level 2
Device ID:
00E0FC-J3N8W17817910446
Hardware version:
VER.B
Software version:
 V100R001C216B112
Trying to get firmware updated cheers
Ahra_G
Moderator

Hi Cheechz0r

 

Welcome to TPG Community! 

 

If it's not too much to ask, could you please send your Customer ID or username via private message so we can upgrade it remotely? 

 

Thanks! 

zemonstas
Level 2
Hi, Can you upgrade mine as well please?
 
Product type:
HG659
Device ID:
00E0FC-J3N8W17504001659
Hardware version:
VER.B
Software version:
 V100R001C216B013
Ahra_G
Moderator

Hi Cheechz0r

 

The request to upgrade your modem's firmware to our Technical Team has been sent. We'll be in touch as soon as it's done. 

 

Cheers!