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How do I upgrade the firmware in HG659? I am on V100R001C216B112

Level 1b

I'd like to upgrade to the latest release of firmware. How do I do this?

3 REPLIES 3
Moderator

Hi @oxtek .

 

Welcome to TPG Community!

 

Please shoot me a private message with your TPG username or customer ID number and will update the firmware of your modem remotely.

 

How to send a PM? Click How do I private message (PM) in the community.

 

Regards,

BasilDV

Level 1b

I need the same as I am also on V100R001C216B112

 

Cheers

Moderator

Hi @SantoshG

 

We have likewise replied to your other post on this link:

https://community.tpg.com.au/t5/Modems-and-Devices/Huawei-HG659-keeps-restarting/m-p/37186#M4252

 

I have sent a request to update your equipment's firmware. We're still unsure yet whether this will  fix the drop outs on the connection but we'll still have our Technical Team to assist you at the same time to find out the cause.

 

We'll be waiting for your most convenient time to receive a call. 

 

Thanks!