How to set up Netgear Orbi RBK50 BYO modem for NBN

[BasilDV]

Netgear Orbi RBK50

This article provides modem setup advice for NBN services to get you up and running in just a few simple steps;

First:

You need to know the technology type used to supply your NBN service.

Your NBN technology type can be found in the Installation email we sent to you prior to your NBN service activation. Simply search for nbnorders@tpg.com.au nbn installation confirmed in your email inbox to find this email.

Please choose your NBN technology type below for the Netgear Orbi RBK50 set up guide.

→ You've Determined: You have an NBN FTTP / Wireless service

Important: Before you get started, ensure your Orbi modem is running on the latest firmware from Netgear. Older firmware may not be compatible

Please follow the steps below to set up your Netgear Orbi RBK50.

     1. Ensure your NBN Connection Box is turned on

     2. Plug an Ethernet cable from the designated UNI-D port on your NBN Connection Box into the  yellow Internet port on your Orbi modem. (An email with the provisioned UNI-D port number will be sent to you once service installation date has been confirmed)

     3. Plug in the power cable and turn your Orbi modem on using the Power button

     4. You can connect devices such as PC desktops, laptops or gaming consoles by plugging Ethernet cables from device to any of the 3 Ethernet ports; or you can connect devices via WiFi

     5. Go to http://192.168.0.1 or http://www.routerlogin.net in your browser

     6. Log in with your Netgear username and password. By default these are:
          Username: admin
          Password: password

     7. On the home screen, click Advanced.

     8. Click Setup.

     9. Click Internet Setup.

     10. Click Yes under Does your Internet connection require a login?

     11. Select PPPoE as Internet Service Provider.

     12. Enter your TPG username and password.

     13. Click Apply. (Note: Continue below for Fixed Wireless bundled plan only)

     14. Click Advanced Setup  

     15. Click VLAN/Bridge Settings and enable VLAN/Bridge group

     16. Set VLAN ID to 2 and Priority to 0

     17. Leave the other settings as they are and click Apply

Your Netgear Orbi RBK50 should now be online. If you are still having issues, please call us on 1300 997 271 for further assistance.

Back to Top

 → You've Determined: You have an NBN FTTC service

Important: Before you get started, ensure your Orbi modem is running on the latest firmware from Netgear. Older firmware may not be compatible.

Please follow the steps below to set up your Netgear Orbi RBK50.

     1. Ensure your NBN Connection Device is turned on

     2. Plug an Ethernet cable from the UNI-D 1 port on your NBN Connection Box into the yellow Internet port on your Orbi modem.

If UNI-D 1 doesn't work, try each UNI-D port

     3. Plug in the power cable and turn your Orbi modem on using the Power button

     4. You can connect devices such as PC desktops, laptops or gaming consoles by plugging Ethernet cables from device to any of the 3 Ethernet ports; or you can connect devices via WiFi

     5. Go to http://192.168.0.1 or http://www.routerlogin.net in your browser

     6. Log in with your Netgear username and password. By default these are:
          Username: admin
          Password: password

     7. On the home screen, click Advanced.

     8. Click Setup.

     9. Click Internet Setup.

     10. Click Yes under Does your Internet connection require a login?

     11. Select PPPoE as Internet Service Provider.

     12. Enter your TPG username and password.

     13. Click Apply. (Note: For bundled plan continue below)

     14. Click Advanced Setup  

     15. Click VLAN/Bridge Settings and enable VLAN/Bridge group

     16. Set VLAN ID to 2 and Priority to 0

     17. Leave the other settings as they are and click Apply

Your Netgear Orbi RBK50 should now be online. If you are still having issues, please call us on 1300 997 271 for further assistance.

Back to Top

 → You've Determined: You have an NBN HFC service

Important: Before you get started, ensure your Orbi modem is running on the latest firmware from Netgear. Older firmware may not be compatible.

Please follow the steps below to set up your Netgear Orbi RBK50.

     1. Ensure your NBN Connection Box is turned on

     2. Plug an Ethernet cable from the UNI-D 1 port on your NBN Connection Box into the yellow Internet port on your Orbi modem

     3. Plug in the power cable and turn your Nighthawk modem on using the Power button

     4. You can connect devices such as PC desktops, laptops or gaming consoles by plugging Ethernet cables from device to any of the 3 Ethernet ports; or you can connect devices via WiFi

     5. Go to http://192.168.0.1 or http://www.routerlogin.net in your browser

     6. Log in with your Netgear username and password. By default these are:
          Username: admin
          Password: password

     7. On the home screen, click Advanced.

     8. Click Setup.

     9. Click Internet Setup.

     10. Click Yes under Does your Internet connection require a login?

     11. Select PPPoE as Internet Service Provider.

     12. Enter your TPG username and password.

     13. Click Apply (Note: For bundled plan continue below)

     14. Click Advanced Setup  

     15. Click VLAN/Bridge Settings and enable VLAN/Bridge group

     16. Set VLAN ID to 2 and Priority to 0

     17. Leave the other settings as they are and click Apply

Your Netgear Orbi RBK50 should now be online. If you are still having issues, please call us on 1300 997 271.

Back to Top

Our technical team will assist in providing you with the basic settings in order to set-up your equipment and connect to the internet. For further assistance and advanced set-up or configuration, please contact the equipment manufacturer.

Related TPG Community Articles:

List of Non-TPG supplied Modem/Routers for use with TPG NBN BYO Data Only Plans
High-Speed NBN BYO Modem Requirements
TPG NBN Home Superfast & Home Ultrafast Plans are here

NBN Plans with BYO modem – How to Connect Using your Own Compatible Modem/Router

NBN Plans with BYO modem – How to Configure Using your Own Compatible Modem/Router

Easy Steps to Improve Wi-Fi Connection In Your Home

List of all TPG broadband setup and modem guides on Community