Huawei HG659 Firmware Upgrade

[Ahra_G]

Hi @groovemaq81, 

Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern. 

Thanks! 

[cskang10]

Can you please upgrade mine? 

Product type: HG659

Device ID: 00E0FC-J3N8W17830902143

Hardware version: VER.B

Software version: V100R001C216B112

[Ahra_G]

Hi @cskang10, 

I've managed to locate your account and have requested to our Technical Team for a firmware update. 

Update should be completed within 24-4hrs. 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

To help manage your TPG services on the go, you may download our TPG Mobile App on this link: tpg.com.au/services/tpg-app 

Regards,

Ahra_G