Get online support
Hi @Allie
Welcome to the Community!
We were able to locate your account and tested the line.
We can confirm that the outage was fixed by the attending NBN technician.
Your service is now online for more than a day now.
We've created an article that will guide you on how to confirm if your service is affected by a planned/unplanned NBN outage.
Let us know if you need further assistance.
BasilDV