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Internet outage- balmain area

Allie
Level 2
Hi there
We haven’t had internet for 2 days- we live on Balmain- when do you think we will gave service again?
1 REPLY 1
BasilDV
Moderator

Hi @Allie

 

Welcome to the Community!

 

We were able to locate your account and tested the line.

We can confirm that the outage was fixed by the attending NBN technician.

 

Your service is now online for more than a day now.

 

We've created an article that will guide you on how to confirm if your service is affected by a planned/unplanned NBN outage.

 

Let us know if you need further assistance.

 

BasilDV