NBN Modem

jbullock9
Level 2

We need a replacement NBN box. I have recently moved into a new apartment, the previous tenant has appeared to have taken the NBN box with him. How do i go about ordering a replacement?

 

Thanks,

Joe

2 REPLIES 2
alanguide
Level 8

If the previous householder was on FTTP and you mean the NTD, it should never have been removed. Presumably fibre is left hanging from the wall? Mods will request a private message with your details, and will contact NBN to arrange installation of a replacement.

Ahra_G
Moderator

Hi @jbullock9,

 

Please send us a private message and we'll check what NBN connection you have and help you an NBN box if needed. 

 

-Ahra_G