NBN connection light flashing red

[floricac8]

Hi,

Since the storm the other day, the connection light of our modem has been flashing red. We checked for power outages in our area but there are none, disconnected and reconnected both the modem and router and tried resetting the modem but nothing works. Could you please send someone out to replace the connection box?

Thank you.

Florica

[BasilDV]

Hi @floricac8

We'd like to confirm if the NBN box is faulty or not.

Kindly shoot me a PM with your account details.

BasilDV