TPG Community

Get online support

NetGear D6220 fttn

SOLVED Go to solution
drunkgorilla
Level 3
Hey, currently stuck on the login page asking for ISP username and password.
Any help would be appreciated.
1 ACCEPTED SOLUTION

Accepted Solutions
drunkgorilla
Level 3

Netgear settings for NBN FTTN

Transfer Mode: PTM

DSL Mode: VDSL2

VPI: 8

VCI: 35

VLANID: 2 

Priority: 0

Does your internet connection require a login: Yes

Username: tpgusername@tpg.com.au

Password: tpgpassword

 

Click apply and then test several times until connection is found Smiley Happy

This is what worked for me

View solution in original post

14 REPLIES 14
SteveK
Level 5

The exact details you use here, are the details you use to logon when setting up your connection.

 

https://www.tpg.com.au/myaccount

drunkgorilla
Level 3

That sucks because I've been doing just that this entire day. But thanks for your input, appreciate it.

drunkgorilla
Level 3

Do you know if the username has to be followed by @tpg.com.au? @SteveK 

SteveK
Level 5

no, leave that off

drunkgorilla
Level 3
Yeah I've tried so many times already. Let's see if a mod can help. Did you also set up with your own choice of modem?
SteveK
Level 5

Yes, but only difference is I dont use the 'auto' setup... i just manually add the settings and am up and away in 2mins.  Have you tried that?

drunkgorilla
Level 3
I've tested that out abit but what do you select after entering the details? 'apply' and then 'test'?
SteveK
Level 5

When you select manual setup just make sure the settings are like these:

 

https://community.tpg.com.au/t5/Modems-and-Devices/How-to-set-up-your-TP-Link-VR1600v-modem/m-p/709?...

 

.....and yes and you enter your details, apply and test.

drunkgorilla
Level 3
This sounds like it may work, keen to try in the morning. So tired atm HAHA. I'll keep you updated and thanks for the help. It's the only help I've gotten today😂