New connection

[Annekeschagen]

I received my modem today. I connected it as was said about one hour ago but the green internet line is not on. The only lights on are the power, 2.4G and 5G one. The DSL flashes. Am I doing something wrong?

[BasilDV]

Hi @Annekeschagen 

Welcome to the Community!

We were able to locate your account using your community details and can confirm that the service has been activated.

You may check if your setup is correct with the help of our articles.

• Fibre to the Node/Building (NBN FTTN/FTTB) Setup Guide
• How to set up your TP-Link VR1600v modem

Let us know if you need further assistance.

BasilDV