New connection

Annekeschagen
Level 2
I received my modem today. I connected it as was said about one hour ago but the green internet line is not on. The only lights on are the power, 2.4G and 5G one. The DSL flashes. Am I doing something wrong?
1 REPLY 1
BasilDV
Moderator

Hi @Annekeschagen 

 

Welcome to the Community!

 

We were able to locate your account using your community details and can confirm that the service has been activated.

You may check if your setup is correct with the help of our articles.

Let us know if you need further assistance.

BasilDV