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Red flashing light and clicking sound

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Level 1

Hi - there's been a storm and now the NBN box is clicking and red light flashing. There is not NBN outage (yep I've checked) and I've tried resetting, turning on and off etc. 

Any advice - and TPG can you arrange an investigation please. 

Thanks

1 REPLY 1
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Moderator

Hi @6795452 

 

Welcome to the Community!

 

We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

The case was raised to our Engineers for further investigation. An assigned Engineer will be in touch with you via SMS or phone call within 24 to 48 hours as soon as an update becomes available.

 

Stay safe

BasilDV