Replacement modem cannot connect to wifi

[5108608]

Good morning, I recently received a new tp-link archer vr1600v, I’ve plugged everything in correctly and lights for DSL and internet are on but I cannot connect to the internet either through my computer or iPhone, please help

[Ahra_G]

Hi @5108608, 

Welcome to the Community! 

We have an article on how to use/set up the TP-Link VR1600v modem:

How to set up your TP-Link VR1600v modem

We have detected that your internet is up and running for more than a day now. 

You may check the default Wi-Fi password on the sticker at the back of the modem. 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

Regards,

Ahra_G