TPG Community

Get online support

Replacement wifi router with voip

blaker2234
Level 3

Our Archer 1600v just got struck by lightening. Can we buy a replacement - must have voip. Thanks

2 REPLIES 2
Anonymous
Not applicable

You have the option to use a 3rd party modem/router however the VoIP will only works using our supplied modem/router. We noticed that you have been in contact with one of our Technicians and offered a replacement modem, further updates will be provided via SMS or Phone call.

 

Let us know should you require further assistance 

 

 

Our Archer 1600v just got struck by lightening. Can we buy a replacement - must have voip. Thanks

BasilDV
Moderator

Hi @blaker2234

 

Just an update.

 

The replacement equipment has been dispatched and an email notification was sent today.

 

Cheers!

BasilDV