Get online support
Hi @bcasey1940,
You may refer to the article below:
Wi-Fi troubleshooting steps - No Internet/Connection
https://community.tpg.com.au/t5/Featured-Articles/Wi-Fi-troubleshooting-steps-No-Internet-Connection...
Let us have your Customer ID or username via private message in order for us to assist you accordingly.
For reference, How do I private message (PM) in the community
Regards,
Ahra_G