Router ac 1200

bcasey1940
Level 3
I get message that newly installed broadband equipment is waiting to be automatically installed. On router left hand light is on, next 2 are off, next 3 on, rest are off. The trouble seemed to start when I tried to change the admin/admin router logon for extra security as I had been hacked 2 weeks ago but then fixed by tech. All worked ok after that until now. Help please.
1 REPLY 1
Ahra_G
Moderator

Hi @bcasey1940

 

You may refer to the article below:

 

Wi-Fi troubleshooting steps - No Internet/Connection
https://community.tpg.com.au/t5/Featured-Articles/Wi-Fi-troubleshooting-steps-No-Internet-Connection...

Let us have your Customer ID or username via private message in order for us to assist you accordingly.

 

For reference, How do I private message (PM) in the community

 

 

Regards,

Ahra_G