The modum is working fine and my website is up and running on the internet but i cant access the site.
The server is on the same network behind the vr1600v modum, its accesable from the outside but not from the inside. So i cant check changes to pages etc.
This seems to be a problem with tpLink routing tables, as a netgear modum has no problems with look back requests.
Any one know of a way to make the tplink modum work ?
Hi @Smartty ,
Welcome to the community!
I would love to help and see what happened with your connection. I would like to clarify the issue, feel free to correct me if I am wrong.
Did you mean you cannot access a certain website when using our supplied TP-Link modem? If so, can you post a screen shot of the error message of the particular website together with it's URL.
I tried to use your community details to pull up the account unfortunately it does not show any matching records. I'd like to get your account details (Username/Customer ID together with the address on file).
In case you need a reference: How do I private message (PM) in the community
On further investergation it seems to be a NAT loopback issue
The machine on my local network cannot connect to the external IP address of a machine that is also on my local network using its web address. Any machine outside in the world can however connect.
is there anywhere i can enable NAT loopback on the modum ?