After someone in TPG updated my modem's firmware to this version, our internet became not usable: the internet can only survive for a minute or so, then it will disconnect, and after 2 minutes or so, recover back. repeatedly.
The dropout issue affecting the service has been escalated to our Engineering Team and now under invetsigation. Expect updates from our Engineering Team as soon as it becomes available.
Regards,
After someone in TPG updated my modem's firmware to this version, our internet became not usable: the internet can only survive for a minute or so, then it will disconnect, and after 2 minutes or so, recover back. repeatedly.
We noticed that you have been reached by one of our Engineers, we will keep an eye on this. Expect more updates as soon as it becomes available, should you require more assistance Please let us know.
