Get online support
Dear TPG Forum members,
I have the TP-link modem VR1600 V2 running firmware 0.1.0 0.9.1 v5006.0 Build 210413 Rel.19548n.
I have an issue when using HTTPS to browse to the administration page of the modem , as it seems the modem is using TLS version 1.0 , and most browsers (Chrome, Edge and Firefox) are only supporting version TLS v1.2+. So I get the error message " NET::ERR_SSL_OBSOLETE_VERSION". The link below shows that browser support for TLS 1.0 is deprecated.
https://www.chromestatus.com/feature/5759116003770368
Is they an update for this? I rang TPG support and they helped me to upgrade my firmware to the latest version but it still is using TLS 1.0 it appears. TPG support asked me to post this question in the forum to seek support from the community here.
For the time being the only way for me to use HTTPS is for me to disable my antivirus and choose to "accept the risk" option in the browser. Both of which is not recommended.
Hope someone can assist.
Regards,
CDMAIN
Hi @cdmain21 . Regarding the firmware, is Build 210413 Rel.19548n the version that TPG support upgraded you to? What version did you have before?
Is there a reason for using HTTPS to login to the router? Or is Chrome enforcing https?
Did you have to enable "Local Management via HTTPS" in the router Administration screen?
What do you enter in the address bar to login to router?
@cdmain21 . Regarding the firmware, the build number tells me it is from April 2021. The moderators are saying that build 200810 (August 2020) is latest. I will have to ask them.
The only credential is the admin password. Your account password is not shown. Your traffic can't be captured by other ethernet ports, the wifi has WPA2 encryption to protect the wifi password.
@cdmain21 . Agree with the remote access over internet. There is also the SSL/TLS certificate to be loaded into your device. Don't know if it is a permanent unchangeable cert or if it can be renewed from time to time.
The chromestatus article mentioned a setting to avoid the error message but the setting was being removed in May 2021.