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Hello @BasilDV ,
Thanks for the quick reply!
My modem version is: 1.1.0 0.9.1 v5006.0 Build 180306 Rel.63433n, thank you!
Regards,
Alan
Thank you @akchiang.
We'll forward your request and provide you with the updates once available.
Kind regards,
BasilDV
Hi @akchiang , the firmware has been upgraded. Feel free to message us should you require further assistance. Thank you.
What is the latest firmware that we should have?
Mine is currently:
Firmware Version:0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
Hardware Version:Archer VR1600v v1 00000000
Welcome to the Community!
Your modem already has the latest firmware version.
Regards,
thanks. is there anywhere to check or do we just ask every time?
Hi @mattiaemonica, our Engineering Team tried to contact you, but to no avail.
The team is working on sending an NBN technician and the proposed schedule is 02 May 2019, 8:00 AM - 12:00 PM.
Should you wish to confirm this appointment, please let us know so we can advise the case engineer to book it.
We'll wait for your response. Thank you.
Hi @mattiaemonica, the appointment has been booked for 02/May/2019, 8AM - 12PM.
Let us know should you have further queries. Thank you.