WPS on Sagemcom 5866T not connecting to Range Extender

[vpp]

Hi,

I've received the Sagemcom Fast 5866T Modem.

When I try to connect my TL-WA850RE Range Extender I have no luck.

I press the WPS button on the Modem then on the Extender (after resetting the Extender first). The Modem's Wi-Fi signal flashes orange. It does this sometimes for a few seconds and sometimes for up to 2 minutes. When it has finishd flashing the Extender is still flashing the RE light and no Wi-Fi connection has been made.

Alternately when I try to manually set up the Extender via the web GUI using the Modem's password etc. it still does not show any Wi-Fi signal.

I have enabled both Wi-Fi and WPS in the Modem's settings.

The log below shows that the WPS only stays on for a few seconds. Is this normal or should the times shown be the same as the amount of time the orange light is flashing?

I have tested the Extender with an NBN router and it connects using WPS just fine.

I have reset the Modem as well.

What else can I try?

[BasilDV]

Hi @vpp

Welcome to the Community!

Have you tried to disable the band steering on the Sagemcom modem/router? If not, are you able to disable it first, then try to set the extender manually again?

BasilDV

[vpp]

Hi BasilDV, The Sagemcom 5866TT does not seem to have an option for disabling band steering, or I can't find it. 

I tried turning off the 5GHz WiFi but I still could not get a wireless connection to the Extender.

[BasilDV]

Hi @vpp

We'd like to check on this further.

Please shoot me a PM with your TPG username or customer ID number.

BasilDV

[AllanC]

Similar problems here as I try to connect the Sagemcom 5866T and my Netgear Wifi Range Extender EX 6150v2. Any feedback from vpp's case appreciated.

[Anonymous]

Hi AllanC,

We suggest to check the compatible or supported Wi-Fi mode of the Netgear Wifi Range Extender EX 6150v2 to connect using our supplied Sagemcom 5866T.

Regards,

[robxastro]

Same problem here with the Netgear ac1200 ex6200v2...  wish i stuck with the nbn modem, I've got 5 devices down the other end of the house that cant connect now. did you work it out?

[BasilDV]

Hi @robxastro

How did you try to connect your WiFi extender? What troubleshooting have you tried so far?

Have you contacted Netgear support for assistance?

BasilDV