Activated my new NBN FTTC service yesterday and went about connecting all my devices to the new network, phones and my Mac connected with no issues, however my Windows 10 laptop is now not working. It will connect to the network via ethernet and WiFi but no has a 'no internet' error and won't load an webpages. It's also periodically disconnecting itself from the connection. I've attached photos of my current network configuration and the Windows troubleshooter response. Anyone got any ideas what's wrong?
@Sebas_theFish since the other devices on the network has no issue and your windows 10 can connect but not browse on both ethernet and wireless then we have to check the computer for any issue with the network.
Have you checked the ports LAN/Wireless if they are set to obtain IP & DNS automatically?
@Sebas_theFish Are both laptops the same Operating System? Are they both having issues with wired & wireless? Do you know how to do a ping, trace route and IP config?\\
Have you tried changing the wireless channel? If not, please try it.
The 2 links below may help:
Both laptops are Windows 10 and both have the same issue over WiFi and Ethernet. Tried all the IPconfig stuff, makes no difference. Tried a traceroute and ping but they both time out. Tried a few different channels and made no difference either.
Is it more likely this is a Windows error or something on TPG's end? Neither laptop had a connection issue with my ADSL2+ the day before and all I did was connect to the new WiFi and switch ethernet cables.
I can see that you ran the Network Troubleshooter. Did you follow its instructions to restart your broadband modem?
If Network Troubleshooter did not solve the problem, try the following:
The TCP/IP stack Winsock settings in Windows can sometimes get corrupted. Corrupt Winsock can cause various networking errors, including inability to surf the internet with "Page cannot be displayed" browser error, even though the network card appears to be connected.
To reset your TCP/IP stack Winsock settings in Windows 10, do the following steps:
In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.
If that does not solve the problem, try renewing your computer's IP address and flushing and resetting the DNS client resolver cache.
Again, like before, run Command prompt as administrator, then:
Be sure to advise us of the outcome.
That's good news.
For the benefit of those who might encounter this same issue, could you please share with us what changes you did to your modem/router's (TP-Link Archer VR1600v) DoS (Denial of Service) Protection settings?
Did you disable DoS Protection?
If that's not the case, and you left the DoS Protection to enabled, what level (Low, Middle or High) of protection did you use for ICMP-Flood Attack Filtering, UDP-Flood Attack Filtering and TCP-Flood Attack Filtering, respectively?