high ping d-link cobra DSL-5300

[Sonoman]

High ping (>400ms) since switching on D-link modem (DSL-5300).

Speed is good no dropout issues.

Never had this issue when using supplied Huawei modem.

Any suggestion?

Thanks in advance.

[BasilDV]

Hi @Sonoman

Thanks for raising this with us.

Experiencing the high ping issue, are you connected via WiFi or Wired connection?

If via WiFi, are you connected to the 2.4GHz or 5GHz band network?

What troubleshooting have you done so far?

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV