Activating NBN

[attitbaskota]

All modem and nbn line correctly connected.Already got all lights on inckuding internet in modem.But still says activation in progress. What to do?
Regards

[david64]

Hi @attitbaskota . Login to router and check the username and password. The auto-config may have failed. Just put in your username and password and Save.

[Ahra_G · Accepted solution]

Hi @attitb, askota

Having had a look on your account, It appears that your internet is already working. 

For future reference, we recommend to check out first if there's an outage on our Service Status page. If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage 

If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link: 

• Wi-Fi troubleshooting steps - No Internet/Connection

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

Regards,

Ahra_G