For NBN services, the standard installation timeframe is within 2-30 working days.
Some services require remote activation and if unsuccessful, we will request for a tech visit from NBN Co.
Please ensure that you also have the equipment set up properly:
Further updates regarding your installation will be sent via email. You may also check the status through this link: Installation Tracker
Your issue has now been assigned to a Case Manager and the information you provided has been passed along as well. Kindly await updates via phone call or SMS.