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Hello,
I've waited the whole hour and still no one has contacted me. Can you please advised whether I will contact? I cannot constantly sit around waiting for a call to happen.
Can you please give me a rought time of when they will call?
Hi @lilyj,
We understand that your case manager has been in touch and tried to guide you with the troubleshooting, but the connection is still not working.
They've booked an NBN technician visit to help us resolve your service.
Further updates will be given as soon as it becomes available.
BasilDV