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How to configure an ASUS RT-AX55 for TPG?

antariksa
Level 2

Can someone help me, I need to configure ASUS RT-AX55 for TPG connection 

8 REPLIES 8
Shane
Moderator

Hi @antariksa,

What type of NBN technology you are trying to configure the ASUS RT-AX55? Please post the screenshot of the current router setup on this thread for reference. 

Regards,

antariksa
Level 2

Hi @Shane it's NBN fixed wireless. And attached is the current setting

LAN IPTV settingLAN IPTV setting

Shane
Moderator

What other options do we have on PPP Authentication option? Is the router's WAN port is directly connected to the NBN's UNI-D port?

david64
Master
 
BasilDV
Moderator

Hi @antariksa

 

We'd like to check if the 3rd party modem/router is trying to communicate with the server.

Shoot me a PM with your TPG Username or customer ID number.

 

Hi @david64

 

The customer is under the NBN Fixed Wireless technology. It is different to the 4G or 5G home broadband service.

 

BasilDV

david64
Master

@antariksa . My mistake.

If you need to set VLAN ID, this iiNet article might help. The menu system is similar.

https://help.iinet.net.au/how-set-asus-rt-ac68u-nbn-fttp-wireless

 

antariksa
Level 2

@david64 Thanks. I tried this setting, and it's still not working

david64
Master

@antariksa . With this fixed wireless, were you using another router before the Asus? 

If you have a previous router, did it work on fixed wireless? If so, check if it was using VLAN setting. I don't know if fixed wireless uses VLAN or not.

Is the Asus WAN port connected to the proper UNI-D port on the NBN box? According to TPG setup guide, it is normally UNI-D1 port.