How to configure an ASUS RT-AX55 for TPG?

[antariksa]

Can someone help me, I need to configure ASUS RT-AX55 for TPG connection 

[Anonymous]

Hi @antariksa,

What type of NBN technology you are trying to configure the ASUS RT-AX55? Please post the screenshot of the current router setup on this thread for reference. 

Regards,

[antariksa]

Hi @Anonymous it's NBN fixed wireless. And attached is the current setting

LAN IPTV setting

[Anonymous]

What other options do we have on PPP Authentication option? Is the router's WAN port is directly connected to the NBN's UNI-D port?

[BasilDV]

Hi @antariksa

We'd like to check if the 3rd party modem/router is trying to communicate with the server.

Shoot me a PM with your TPG Username or customer ID number.

Hi @david64

The customer is under the NBN Fixed Wireless technology. It is different to the 4G or 5G home broadband service.

BasilDV

[david64]

@antariksa . My mistake.

If you need to set VLAN ID, this iiNet article might help. The menu system is similar.

https://help.iinet.net.au/how-set-asus-rt-ac68u-nbn-fttp-wireless

[antariksa]

@david64 Thanks. I tried this setting, and it's still not working

[david64]

@antariksa . With this fixed wireless, were you using another router before the Asus? 

If you have a previous router, did it work on fixed wireless? If so, check if it was using VLAN setting. I don't know if fixed wireless uses VLAN or not.

Is the Asus WAN port connected to the proper UNI-D port on the NBN box? According to TPG setup guide, it is normally UNI-D1 port.