TPG Community

Get online support

NBN Internet working but phone line has busy dial tone

t3di
Level 2
I can make phone call but I can't receive any call as it keeps giving busy dial tone. Internet is working fine.
1 REPLY 1
Ahra_G
Moderator

Hi @t3di

 

Checking your service, there appears to be no fault that can affect both incoming/outgoing calls. 

 

We recommend having a read of these community articles, which may help with your concern:

 

If the issue persists, let me know of your best time to receive a call so we can have a member of our Tech Team to perform troubleshooting along with you. 

 

 

Thanks! 

Ahra_G