NBN Internet working but phone line has busy dial tone

[t3di]

I can make phone call but I can't receive any call as it keeps giving busy dial tone. Internet is working fine.

[Ahra_G]

Hi @t3di, 

Checking your service, there appears to be no fault that can affect both incoming/outgoing calls. 

We recommend having a read of these community articles, which may help with your concern:

• Troubleshooting Problems with TPG Home Phone Calls

If the issue persists, let me know of your best time to receive a call so we can have a member of our Tech Team to perform troubleshooting along with you. 

Thanks! 

Ahra_G

[Anonymous]

Hi @t3di,

Are you still having issues with the phone service? Please send me a Private Message with your best contact number and  preferred time.

Regards,

I can make phone call but I can't receive any call as it keeps giving busy dial tone. Internet is working fine.