NBN Moving home

Renzbugasto
Level 2
I requested to move my NBN connection Tuesday 6/12 and I still don't have my service transfered. When I call customer supoort they're just transfering me to different departments. When I check my connection status online it says that they're still processing my payment, no email/text update.
1 REPLY 1
BasilDV
Moderator

Hi @Renzbugasto

 

We'd like to check on the status of the relocation request.

Kindly send me a PM with your account details.

 

BasilDV