So its nearly been close to a month since I registered for nbn. I received my modem in nov 2nd and have nt had internet since. I have been speaking to many customer support and on around November 8th I was promise that my address would be updated in 1-2 weeks max. There is only 2 days left until 2 weeks and i have not received one call about an update of what's goin on or what's happening.
At this point, I don't think they even care or doing anything to resolve my issue since it shouldn't take this long. Instead of calling and messaging here, I decided to just wait and lived off limited phone data internet but now I am completely done with this service.
If my issue is not resolve in 2 days for the 2 weeks promise, I would cancel my service 100%. I have given yous so much time but at this point I'm being scammed for this service. No nbn box, already paid $199, no internet.
CONTACT ME ASAP so I can start the cancellation process because I already know that you guys haven't made progress in my issue. I've had ENOUGH.
I have always hated my old adsl internet but now I regret even changing to NBN cause this process has brought nothing but stress to my family life.
Cancel please
