No NBN connection box

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Level 1b

I recently moved to a new property and signed up for an nbn plan and received my new modem today.

 

However, I have not received an nbn network connection device and am unable to install the modem.

 

Can you please advise how I get the NBN connection box?

 

thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Hi @andrewreilly 

 

           New NTD installation Scheduled for 09/05/2020  8:00am-12:00pm 

Thanks 
Rajen 

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6 REPLIES 6
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Moderator

Hi @andrewreilly

 

             Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.
kind regards

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Moderator

Hi @andrewreilly 
You NBN ready to go, understand previous tenants took the NTD with them, and you are on the process of getting it back, please send me a pm if you can't trace it, I will organise another one for you

Thanks
Rajen

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Moderator

Hi @andrewreilly 

 

           New NTD installation Scheduled for 09/05/2020  8:00am-12:00pm 

Thanks 
Rajen 

View solution in original post

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Level 1
I've got the same problem. Do I need a connection box? And how do I get one?
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Moderator

Hi @irishrose94 

 

  

                       Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

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Level 1c
I have the same problem too