I connected to the internet with new modem in April 2021. However I am having issue with the phone service. I can hear the dial tone, but cannot make outgoing calls nor can I receive any calls from outside.
When I call from my mobile I get a message not connected.
I trust this matter can be resolved quickly and look forward to your early reply.
If the issue persists, we'd appreciate if you can provide us with your Custome ID or username in order for us to organise a call back to be made from our Technical Team. Please send it viaprivate message.