No internet activation

choizerg78
Level 2
I got modem from TPG 6days ago. Still Not Activated.
I couldnt get any activition sms.
Uni-d1 is orange colour.
2 REPLIES 2
david64
Level 12

Hi @choizerg78 . The orange UNI-D1 light and the WAN light on the router mean they are connected ok.

The Internet light on the router is lit which means it is connnected to internet. Is the Optical light still OFF on the NBN box? Optical light off means the box is "disabled" so there can't be an internet connection.

 

Ahra_G
Moderator

Hi @choizerg78

 

I've managed to locate your account using your Community details and have found out that you are subscribed to the NBN FTTP plan. 

 

You may check out this link for reference: New Connection Setup: NBN FTTP

 

Recent test indicated that your internet is now working. 

 

if this is not the case, please do let us know so we can have our Tech team to assist you further. 

 

 

Regards,

Ahra_G