No internet connection

[johnthebiker]

Hi, I currently have no internet. This dropped out at about 8.45, tried the usual restarting everything. No luck. I registered an outage but have had no response as yet.

[Ahra_G]

Hi @johnthebiker,

We recommend to always visit our Service Status page to check for maintenance/outage: https://support.tpg.com.au/servicestatus

If your address is not listed, please send us a private message and we'll help sort out your service. 

-Ahra_G

[johnthebiker]

Now up to 3 days and nobody has contacted me to help sort out the lack of internet service, I’ve had a message each day to say someone will be in touch - nothing……..
Time to look for another provider.

[Aubrey]

@johnthebiker We'd like to step in and make sure you're getting updates on this case.

Please send your details via PM and we'll go from there.