Service Cancellation!

[dungvo72]

Hi,

I have submitted a request of cancellation on the mytpg account portal age ago and never heard back from TPG. My current NBN plan is out of contract!

The reason for cancellation:
I have waited so long for hearing back from TPG about when they can organise an internet installation as they didn’t respond my email since I emailed them extra information.

Therefore, I am currently go with other internet company to getting the NBN connected asap and would like to cancel service with TPG asap.

Do I need to resubmit the form ?

Account details:
username: dungvo72
account number: 6941680


Thanks.

[BasilDV]

Hi @dungvo72 

We regret to read that you've decided to terminate your service with us.

We'll chase this with our Accounts team and have someone to call you to discuss your request.

Our sincerest apologies for the inconvenience.

BasilDV