TPG Community

Get online support

error on reschedule NBN installation

SOLVED Go to solution
aaronmanho
Level 3

Hi,    I am trying to reschedule the NBN installation to 12/06/2019.    But it keep occurring error.    Please fix it.         Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Will
Moderator

Hi @aaronmanho,

 

Your installation appointment has been rescheduled to your preferred date. An email has been sent to you as well providing you the details.

 

If you have other concerns, don't hesitate to let us know.

 

Regards,

 

View solution in original post

4 REPLIES 4
BasilDV
Moderator

Hi @aaronmanho,

 

Welcome to TPG Community!

 

We've edited your post which contains your TPG username. Please avoid posting your account information on a public thread as it may compromise your account security.

 

We will arrange a call from our Service delivery team to help us reschedule the NBN installation.

 

Please shoot me a private message with your preferred time and best number to be contacted.

 

How to send a PM? Click here.

 

Kind regards,

BasilDV

Will
Moderator

Hi @aaronmanho,

 

Your installation appointment has been rescheduled to your preferred date. An email has been sent to you as well providing you the details.

 

If you have other concerns, don't hesitate to let us know.

 

Regards,

 

martinburch1
Level 2

hi nbn cannot be installed at my property due to body corporate.

 

martinburch1
Level 2

I need to have the plan swapped over to adsl. Please help me


@martinburch1 wrote:

hi nbn cannot be installed at my property due to body corporate.