how do i connect to a human at TPG?

[combetony]

Hello bots,

I have tried the customer service phone numbers and they hang up immediately.

I have tried the tpg.com.au\install link but that doesnt work.

I have tried to PM moderators but the instructions dont work

How on earth are we meant to contact the company when their own methods dont even work?

I am trying to reschedule my NBN installation from Jan 2021 now that the NBN have connected the outside box.

H E L P !!!

[Ahra_G]

Hi @combetony, 

For help about how to check your scheduled installation date or to reschedule your current appointment date, please visit this Community Article: Check or Reschedule Your TPG Installation via tpg.com.au/install 

You may refer to this article on how to send a private message: How do I private message (PM) in the community

Let us have your Customer ID or username via PM in order for us to assist you accordingly. 

Regards,

Ahra_G