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lightning strike fryed my nbn modem

Gullybull
Level 2
Last night around 6pm my nbn modem went ffft after a very close lightning strike. I have no internet since then. Thought id start here before i ended up on a call waiting.. darra qld. Cheers.
1 REPLY 1
Shane
Moderator

Hi @Gullybull ,

 

Welcome to the community! 

 

We're sad to know that the modem/router is not working after the power outage.I was able to locate the account using your community details and confirmed that the modem is out of warranty. I sent you a Private message about modem/router replacement.

I will wait for your response. 

 

Regards,