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Hello,
Can somebody please help me to activate roaming whilst I'm overseas? I can't access my account, because I can't verify my mobile number. Incase of emergencies we get stuck.
Thanks.
Hi @rameshs0 , please send us a private message with your mobile number or customer ID and let's have a look at your account.
Thanks,
Aubrey
Hi @rameshs0 , please send us a private message with your mobile number or customer ID and let's have a look at your account.
Thanks,
Aubrey
I am facing a situation where I have activated international roaming prior departure from Sydney. However not getting the roaming service overseas.
PLease activate the same urgently as I am unable to recieve texts and log into my tpg account.
In distress,
Pallav Saxena
Hi @pallavs
We've responded to your previous post and will be waiting for your private message with your account details.
How do I private message (PM) in the community
BasilDV
My Mobile is
Hi @pallavs
We've edited your post as it contains your details.
Please avoid posting any account information on a public thread as it may compromise your security.
Kindly send it via private message and to complete the verification.
BasilDV
Hi Basil DV,
I've clicked on the names of a few mods but the messaging button is not coming up for me so I am replying here - hope it will get to you.
I have the same issue - I am overseas and need to turn on international roaming for my phone that has a sim only account with tpg. I can't log into my account as the login page wants to send me a code for verification which of course I can't recieve! Help! I don't know what to do!
regards,
Foo
@Aubrey Hi, I have the same situation here. I am overseas and I forgot to activate international roaming before I left Australia. Is there any way to activate international roaming while I am overseas to be able to receive SMS texts for bank verification etc.
Appreciate your help in advance
Kind regards
Koki
Hi @Koki,
Send us a private message along with your TPG username or Customer ID. We'd be glad to help in the activation of your Roaming service.
-Ahra_G