Activate international roaming while overseas.

[rameshs0]

Hello,

Can somebody please help me to activate roaming whilst I'm overseas? I can't access my account, because I can't verify my mobile number. Incase of emergencies we get stuck.

Thanks.

[Aubrey · Accepted solution]

Hi @rameshs0 , please send us a private message with your mobile number or customer ID and let's have a look at your account. 

Thanks,

Aubrey

[pallavs]

I am facing a situation where I have activated international roaming prior departure from Sydney. However not getting the roaming service overseas.

PLease activate the same urgently as I am unable to recieve texts and log into my tpg account.

---

In distress,

Pallav Saxena 

[BasilDV]

Hi @pallavs

We've responded to your previous post and will be waiting for your private message with your account details.

How do I private message (PM) in the community

BasilDV

[pallavs]

My Mobile is 

[BasilDV]

Hi @pallavs

We've edited your post as it contains your details.

Please avoid posting any account information on a public thread as it may compromise your security.

Kindly send it via private message and to complete the verification.

BasilDV

[foo]

Hi Basil DV,

I've clicked on the names of a few mods but the messaging button is not coming up for me so I am replying here - hope it will get to you.
I have the same issue - I am overseas and need to turn on international roaming for my phone that has a sim only account with tpg. I can't log into my account as the login page wants to send me a code for verification which of course I can't recieve! Help! I don't know what to do!

regards,

Foo

[Koki]

@Aubrey Hi, I have the same situation here. I am overseas and I forgot to activate international roaming before I left Australia. Is there any way to activate international roaming while I am overseas to be able to receive SMS texts for bank verification etc. 

Appreciate your help in advance

Kind regards

Koki

[Ahra_G]

Hi @Koki, 

Send us a private message along with your TPG username or Customer ID. We'd be glad to help in the activation of your Roaming service. 

-Ahra_G

[Savvas3110]

Hi. Would you be able to help me to.
I activated int roaming before leaving.
Worked for a few days the stopped.
Need it active for medical reasons.
Thanks