Hi @orchard88aus,
Welcome to the Community!
A call back has been organised today from our Mobile Team to check and assist you regarding the status of the SIM. Kindly await for the call.
If you have an alternate number, please send it via private message.
Feel free to reach out to us again should you require any assistance.
Note: Your mobile number has been modified for the privacy and security of the account
Regards,
Ahra_G
