Charged 2GB data block

[J11334]

I was informed by SMS that I was charged for 2GB extra data block for billing period when I hadn't exceeded my included usage limits. WHY?

[BasilDV]

Hi @J11334

Welcome to the Community!

We tried to search for your account using your community details to no avail.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV