A monthly direct debit from a nominated bank account or credit card is the process by which our TPG plans are billed. Should you nominate a Credit Card. The initial payment will be processed almost immediately, while when you nominate a Debit Card or Saving Account, Initial payment may take 5 business days upon enrollment depending on your bank confirmation or available fund and/or savings.
Let me know if you have further questions.
If you have nominated a debit card which also has the 14-digit card number and CVC like the credit card, the posting of payment on your TPG account is immediate. In regard to the recent issue on mobile top up on your account, our accounts team is continuously working on getting it fixed so we can apply the unused top up that you have made previously. I'll be in contact with you privately to provide an update once available. Do you still need help in topping up using your nominated payment method on file?