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How to solve insufficient balance problem

Hien
Level 2

Hi! This morning my mobile service stopped working without prior notice. I tried to make a phone call and it said insufficient balance? Please show me how pay and I can make a call again. It is urgent. Thanks

 

 

 

2 REPLIES 2
BasilDV
Moderator

Hi @Hien 

 

Welcome to the Community!

 

We were able to locate your account using your community details and understand that your payment is being processed. If you need further assistance, please let us know.

 

BasilDV