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International Roaming not working

qj73
Level 2

Hi, I've enabled international roaming due to recive essential OTP, 

But the international roaming service seems not working. when i plugged in sim card 

it shows no service.

 

FYI: 

I've put the sim card in for over 24hours. 

Tried restart phone. 

I've enable the service overseas. 

 

Please reply ASAP. 

Thank you

1 REPLY 1
BasilDV
Moderator

Hi @qj73 

 

Thanks for raising this with us.

We've created an article that will guide you on how to activate the international roaming.

If you've done the steps provided, please send me a PM with your mobile number or customer ID number to check on this further.

 

BasilDV