TPG Community

Get online support

Mobile drop out 3 weeks and still dropping out

maryanneg7
Level 2

Mobile dropping out for 3 weeks - when will TPG ensure mobile towers with Vodaphone are working?  This is intolerable 

Mary-Anne

1 REPLY 1
Ahra_G
Moderator

Hi maryanneg7,

 

Having had a look at your account, a SIM replacement has been requested. You should receive it within 3-5 working days. 

 

Once received, you may follow the steps on this article on how to activate your SIM: How to Activate Your TPG Mobile Sim Card

 

Let us know should you require further assistance. 

 

 

Thanks! 

Ahra_G